Privacy Policy

Effective Date: 02/03/2024

At Queen Breez Group (“we,” “us,” or “our”), your privacy is of paramount importance. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure that your information is protected. By visiting our website https://queenbreezgroup.com/, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information
When you make a purchase or create an account on our website, we may collect personal information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit card details)

Non-Personal Information
We also collect non-personal information, which may include:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages you visited on our website
  • Time spent on our website
  • Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: We use your personal information to process and fulfill your orders, including shipping, billing, and customer service inquiries.

  • To Improve Our Services: We may use your information to analyze user behavior on our website to improve product offerings, enhance user experience, and optimize the site’s performance.

  • To Communicate with You: We may use your email address to send you updates about your order, promotional offers, and other information relevant to our services. You can opt-out of marketing emails at any time by following the unsubscribe link included in those emails.

  • To Prevent Fraud: We may use your information to detect and prevent fraudulent transactions.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and show you personalized content. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information.

You can manage your cookie preferences through your browser settings. However, please note that blocking certain cookies may affect your experience on our website.

4. Data Security

We take the protection of your personal information seriously and implement a variety of security measures to safeguard it. These include encryption, secure servers, and other technological measures to prevent unauthorized access or disclosure of your personal data.

While we take steps to protect your information, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

5. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us deliver our services, such as:

  • Payment processors
  • Shipping and delivery companies
  • Email service providers
  • Analytics providers

These third parties are only authorized to use your information to perform specific tasks on our behalf, and they are required to maintain the confidentiality of your information.

We may also disclose your information if required by law or in response to legal processes, such as subpoenas, court orders, or government requests.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Update: You may access, update, or correct your personal information by logging into your account or contacting us directly.

  • Opt-Out of Marketing Emails: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.

  • Data Deletion: You can request that we delete your personal data. Please note that some information may need to be retained for legal or business purposes.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

  • Email: queenbreezgroup@gmail.com
  • Phone: +14699967476
  • Address:  2931 velero Grand Prairie Texas 75054

Thank you for trusting Queen Breez Group with your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.